Scaling SaaS? SuiteBilling Could Be the Best Upgrade You Make—Here’s Why a NetSuite Contractor Is Key

If you’re a SaaS business growing fast, your billing complexity is growing even faster. New pricing models, mid-term upgrades, usage-based contracts, and region-specific tax compliance, it all adds up. And for many scale-ups, the cracks are starting to show in the finance stack.

If you’re already using NetSuite but haven’t yet rolled out SuiteBilling, this is your chance to streamline your operations, scale faster, and gain better control of your revenue engine. But, and it’s a big but, SuiteBilling needs to be implemented properly. That’s where hiring an experienced NetSuite contractor comes in.

Here’s why SuiteBilling makes so much sense for SaaS and how the right contractor can make it a smooth, value-driven upgrade.

Why SaaS Companies Are Moving to SuiteBilling

SaaS billing isn’t “set it and forget it.” From usage-based pricing to tiered plans and add-ons, SaaS businesses need a platform that can flex with the business and keep everything audit-ready and investor-friendly.

✅ 1. Flexible Subscription Management

SuiteBilling is purpose-built to support subscription lifecycles, usage-based billing, and hybrid models. That’s essential when your business is constantly testing and evolving pricing models.

✅ 2. Real-Time Modifications

Need to upgrade, cancel, or change a billing schedule mid-term? SuiteBilling supports proration and mid-cycle changes without manual intervention.

✅ 3. Integrated Revenue Recognition

With SuiteBilling and Advanced Revenue Management (ARM), you’re billing, and rev rec stay in sync—critical for ASC 606/IFRS 15 compliance and clean, reliable reporting.

✅ 4. Scales with Your Growth

Whether you’re launching new geographies, new products, or custom contracts, SuiteBilling grows with you. No more clunky custom scripts or spreadsheets.

What Could Go Wrong? (And How a Contractor Solves It)

As powerful as SuiteBilling is, implementation isn’t plug-and-play, especially in a live, scaling SaaS environment.

⚠️ Custom Setups Cause Conflicts

Most SaaS businesses have some level of customisation in NetSuite. Old workflows, scripts, or revenue schedules can break when SuiteBilling is activated.

Solution: A contractor will audit and refactor existing workflows, ensuring SuiteBilling slots in seamlessly, without disrupting BAU.

⚠️ Billing Logic Needs Translation

Your current billing model may not neatly map to SuiteBilling out-of-the-box. Whether it’s multi-tier pricing, usage thresholds, or account-based billing, this needs translating into the right setup.

Solution: A contractor with SaaS experience will configure SuiteBilling to match your billing logic exactly, avoiding the risk of downstream reporting issues.

⚠️ Your Team Is Already at Capacity

Let’s be honest: your finance and systems teams are already juggling audits, reporting cycles, and month-end. Taking on SuiteBilling internally could cause delays, or burnout.

Solution: Hiring a contractor brings immediate capacity, specific expertise, and clear delivery ownership, without distracting your core team.

Why Bring in a NetSuite Contractor?

Bringing in a SuiteBilling-experienced contractor gives you:

• Speed to delivery, without the learning curve
• Accurate mapping of your billing model to the SuiteBilling framework
• Workflow continuity and minimal business disruption
• Clean documentation and knowledge transfer for your internal team

They’ve done this before, for SaaS scale-ups just like yours and they’ll do it again, better and faster.

Why Work with Us?

Work with a recruitment agency who will unlock NetSuite talent to support you with scaling your business. We not only understand the operational pressures of high growth, but we’ve also built a network of NetSuite contractors with extensive billing and finance experience.

We’ll work to understand your business and your requirements to connect you with someone who has the relevant SuiteBilling experience in real-world SaaS contexts, no handholding needed, no guessing, just results.

Billing shouldn’t be what holds you back.

Reach out to Joe Hamblin today to get connected with a contractor who can implement SuiteBilling with speed, accuracy, and commercial focus, so your business is ready for whatever comes next.

You grow. They deliver. We connect.

View NetSuite jobs here.

SaaS at Scale: Why SuiteTax Is Critical — and Why You Need a NetSuite Contractor to Implement It

As a recruitment partner to growing SaaS companies, we know that success often outpaces systems. When finance teams are managing multi-region subscriptions, complex billing models, and tax compliance manually, it’s a bottleneck waiting to happen.

If your business runs on NetSuite and you haven’t yet moved to SuiteTax, you’re likely missing out on one of the most valuable upgrades in the platform. But here’s the catch: implementing SuiteTax properly isn’t simple. That’s why the smartest SaaS companies bring in a NetSuite contractor to do it right, with minimal disruption.

Here is why SuiteTax matters for SaaS scale-ups—and why hiring the right contractor can make or break the implementation.

Why SaaS Businesses Need SuiteTax

SaaS finance teams have unique complexity: subscriptions, renewals, tiered pricing, usage-based models—and often, a global customer base. SuiteTax is designed to handle this landscape, automating the burdens that slow finance down.

✅ 1. Built for Subscription Billing

SuiteTax integrates with NetSuite’s SuiteBilling module, automatically applying the correct tax logic to recurring invoices, renewals, upgrades, and more.

✅ 2. Handles Global Compliance

From UK VAT and EU OSS to U.S. sales tax rules, SuiteTax automatically calculates tax based on product type, location, and jurisdiction—helping your business stay audit-ready.

✅ 3. Scales as You Grow

Whether you’re expanding to a new region or launching a new pricing structure, SuiteTax supports that evolution without needing messy workarounds.

✅ 4. Improves Reporting and Investor Confidence

As SaaS firms head toward Series B, C, or IPO, compliance and clean financials become deal-breakers. SuiteTax brings accuracy and automation into your reporting stack.

SuiteTax Implementation: Where SaaS Teams Get Stuck

Despite its benefits, SuiteTax can be tricky to implement—especially if your instance has been heavily customised or if your billing flows are unique to your model.

⚠️ Existing Configs Clash

Legacy tax rules, custom scripts, or manual overrides can conflict with SuiteTax, causing posting errors and broken workflows.

Solution: An experienced contractor will clean up old tax data, re-map fields, and ensure a smooth transition with no surprise bugs.

⚠️ Complex Revenue Models

If you use multiple billing schedules (monthly, annual, usage-based), SuiteTax needs to be configured precisely to match those flows.

Solution: Contractors familiar with SaaS finance logic can build bespoke configurations that align with your business model—not just generic tax rules.

⚠️ Internal Bandwidth Gaps

Your finance team is likely maxed out handling invoicing, audits, and monthly close. Leading a SuiteTax rollout might not be realistic.

Solution: Bringing in a contractor adds capacity and deep expertise without pulling your team off mission-critical work.

Why a NetSuite Contractor Is the Smart Move

• At this stage of your growth, your team doesn’t have time to make expensive mistakes. A NetSuite contractor brings:
• Proven implementation experience, especially with SaaS billing models
• Speed and efficiency—often going live in weeks, not months
• Minimal disruption to BAU finance operations
• Knowledge transfer so your team can manage the system post-go-live

Why Work With Us?

We’re a recruitment group that partners with high-growth SaaS businesses to unlock the best NetSuite talent out there. Meaning, we understand your pace, your people, and your priorities. When we place a NetSuite contractor, we’re not just matching skills, we’re bringing in someone who delivers outcomes in SaaS scale-ups just like yours, who will work at your pace and align with your team and core values.

Whether you need someone to lead a full SuiteTax rollout, troubleshoot a messy implementation, or work alongside your internal team, we can help.

Let’s get your billing system ready for scale.

We will connect you with a contractor who can help you transform your billing operations and set your business up for the next stage of growth. Get in touch with Joe Hamblin to discuss, joseph.hamblin@wearecodex.team.

You grow. They deliver. We connect.

Visit NetSuite jobs here!

The simplicity of integrating and the option to pay as you go are just two factors that have encouraged the accelerated adoption of SaaS products. While there are concerns regarding security, data privacy and limitations to customising software, the underlying benefits of scaling and cost have led to large-scale adoption. The software products marketplace typically comprises two sections: Companies which began on-premise but have transitioned to mainly SaaS but retained an on-premise option for customers preferring this method. The second concerns newer businesses that are predominantly SaaS. This format began with companies like Salesforce and quickly became a preferred choice for traditional on-premises CRM software. There are also an increasingly large number of tech-focused companies essentially working as SaaS businesses. Companies in the consumer service industry like trip advisor, or companies in the finance scene, such as Stripe, are examples of this. There is an emerging talent war within the SaaS space, with traditional enterprise software companies that have moved to SaaS are now competing for top talent with leading businesses like Salesforce, and Workday, who are similarly competing with the large internet companies like Amazon and Google. 

Technical and executive positions at technology companies have never been in such high demand. This is likely to rise as businesses embrace automation, AI, machine learning and data intelligence. For software product companies, people capabilities are accelerating quickly as businesses and operating systems utilise cloud and SaaS services. Today’s software leaders need to work with more innovation and be capable of making quick real-time decisions, determining which products to use and improving what is working. A structured talent and engagement strategy is critical for software companies to attract the best professionals within the current industry. There are various sources to search, including new and pure-focused SaaS businesses, tech-enabled businesses, transitioned software companies and consulting firms. The booming industry environment has made it considerably more challenging to attract executives to a new platform, mainly due to the success in their existing roles. Generating interest from a candidate means the opportunity has to stand out, be captivating and specifically targeted at each individual. 

The recruitment challenge is particularly challenging for businesses in a transition phase, than those focusing on pure growth. For companies trying to recover and move on from legacy technologies, hiring a leading professional is critical to enable them to attract other high-level candidates to their business. 

The SaaS industry is growing at a considerable pace. Software service providers and tech-focused businesses compete for the same leaders and skillsets. Hiring managers and their search partners need to understand the software industry and where successful leaders are working and remain agile to how the industry is progressing. Creating the most compelling proposition to attract the best industry talent is critical.

A hybrid multi-cloud approach is emerging as the preferred IT platform for implementing a business-focused strategy.

The priority of delivering a successful hybrid IT strategy is ensuring that it aligns with your business needs. This plan involves determining the most suitable on-premise systems and combining these with the most effective software-as-a-service (SaaS) applications available that meet the requirements of your organisation.

Adopting the best available SaaS technologies needn’t mean eliminating all non-cloud systems. Many businesses need these installed systems to support any plans for further innovation and digital transformation. Other challenging, resource-focused services may not be cloud-ready. These conditions require a hybrid approach, which enables cloud and non-cloud systems to work together so companies can operate various applications in non-cloud conditions while adopting cheaper and more efficient SaaS technology services.

Another vital consideration for creating the best hybrid multi-cloud strategy is ensuring the correct infrastructure model is applied when moving from legacy systems to a blend of SaaS-focused models.  

The costs associated with maintaining in-house systems must consider the operational costs of the buildings as well as the opportunity cost that comes with datacentre infrastructure. This is especially true when expanding a business or utilising new cloud technologies to accelerate transformation.

It’s important to take note of the possible inefficiencies that can occur with a data centre when factoring in these costs. Studies suggest that data centres can waste up to 90% of the energy used from the energy grid. Switching to a cloud-first datacentre model enables a business to take advantage of the economies of scale. It reduces a portion of that waste and can enable more efficient IT technology expenditures and allow for a quicker transition with the best available SaaS technologies.

Combining a hybrid IT strategy with a structured implementation plan allows infrastructure to be scaled, improves enterprise agility and enhances transformation by using a good mix of on-premise and SaaS technologies.

Artificial Intelligence (AI) is progressing at a rapid rate and advancing systems are becoming more efficient at adapting to new scenarios and performing in ways that are similar to the human brain. With further technological advancements, there is great potential for AI to transform large businesses in the coming years. Software-as-a-service (SaaS) tools have had a significant impact on how businesses operate and perform today. Artificial Intelligence will potentially reshape the next wave of this software, enabling companies to not just collaborate on innovative software, but also to gain a deeper insight and share further information and knowledge.

This generational transition means digitally-focused individuals are becoming more dominant in the workplace. For these employees, support from AI will become a regular part of workplace activities, providing additional support and enabling people to learn new skills. The businesses that implement intelligent use of AI will likely have a greater chance of attracting and retaining employees for longer. Industry experts believe AI strategies will be an essential part of business competitiveness.

The concerns surrounding the rise of Artificial Intelligence

The common concerns related to how AI could eliminate jobs across multiple sectors, to issues about the potential threat of creating an uber-intelligent system and its impact on our planet. For every investor in artificial intelligence, it is critical to ensure we remain focused on using AI as a technology to support humans and not to replace them.

AI has the potential to empower people, to increase the sharing of skills and knowledge. Revealing the insights with AI from thousands of human brains could dramatically enhance intelligence levels. For business leaders, it is clear that AI has a positive impact on productivity and efficiency, increased workplace happiness and improved workforce retention.

The potential challenge for the future is ensuring businesses utilise AI in a positive manner. Aside from supporting human knowledge and skills, AI could be implemented to measure employee performance and identify employees underperforming. If businesses implement AI in this manner may eradicate trust within a business. When considering how AI can be used, businesses should carefully consider the impact new technology will have on trust and reputation.

The rise of data and innovative workplace software systems mean businesses have significantly higher access to information than ever before, however, a large proportion of data and information remains stored in our minds. Businesses and innovative solutions that are capable of revealing this information are likely to rise efficiency levels significantly. Moving forward, businesses will need products and services that let employees discover and share skills and knowledge and Artificial intelligence will be vital to unleashing business productivity for the future.

Software as a Service (SaaS) is a common technique applied to the operations of many businesses today. Studies suggest that by next year, over 70% of all enterprises will operate nearly completely on SaaS. In short, SaaS is an applied approach offering software and charging customers to use these services on a subscription model. The systems generally include a number of benefits such as a simplistic platform, reduced costs, access to multiple functions and a remotely available tool.

As far back as the 1960s, SaaS services have continued to expand, leading to a number of leading businesses in the marketplace. One notable business is Slack, the cloud messaging platform. In fact, Slack offers more than just messaging, enabling users to send and store files, make video calls and generate work channels. The platform has become a very popular option for many startup companies, offering a very user-friendly, affordable and aesthetic system. Slack now has over 10 million users and this is forecast to continue rising into next year. Many industry experts believe that the success of Slack boils down to the product and a carefully created software service that people are genuinely looking for, and more importantly, willing to pay for.

Another highly-regarded platform is Shopify, a targeted e-commerce system enabling any user to create and manage their very own online store. Their popularity has grown significantly and has become the 3rd most popular site worldwide. Shopify has been particularly clever in its approach, providing a multi-channel approach, enabling high volume traffic and engagement for each customer.

One of the most established companies in the SaaS market is Google, offering in excess of 135 differing SaaS products including productivity systems like Google Docs to popular advertising tools like Google Adwords. Google is regarded for creativity and innovation and this represents an essential part of its mission. Innovation requires ensuring you are one step ahead of competitors in your industry, thinking of new concepts and products that have the ability to transform the customer experience.

As proven by Google and other leading businesses, success in SaaS boils down to creativity, innovation and delivering a service that people are willing to pay for. Creating a product that is user-friendly, simplistic and ultimately creates a clear benefit to the user is more likely to succeed in the marketplace.